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Bespoke CRM Systems

Are you a regulated entity?

The Engaged CRM allows you to quickly identify client files in anywhere your workflow/pipeline that do not adhere to your regulatory, network or business standards.

For example you’re a Financial Services broker and each client file needs to have specific documentation to justify your advice/recommendations. As each client file is digitally stored, it is easy to quickly run exception reports to identify any cases that are missing documentation. Reports can then be run to identify patterns and trends at a business, department, team or individual level.

Some of our partners use this capability not only to ensure adherence to regulatory standards but also to ensure that bonus payments are calculated only on cases that meet the standards required and/or prevent bonus being paid to advisors who have a level of file completeness that falls within an acceptable range.

Get ready for a new kind of customer success.